Open Position: Loan Officer Assistant (Central Time Zone)

Reports to: Loan Officer

Supervisory duties: None

Job Type: Full-Time, Non-Exempt, Remote

Hours: 8am - 5pm CST

Pay range: $60,000 annual plus per file bonus

About Us

We’re Rain City Capital–a private real estate lender. We put our borrowers first, which is how we’ve built our business almost exclusively on word-of-mouth referrals. No two workdays are the same, so our team is comprised of individuals who aren’t afraid to roll up their sleeves and take care of business. Our sales team is fueled by new ideas and a fresh approach to simplifying the financial industry by putting the relationship before the transaction. We need to quickly expand our sales team to handle an abundance of leads, so we’re looking for an assistant to support our top-performing loan officers so they can focus on closing more deals.

About You

You have experience as a loan officer assistant or processor and are driven to help others excel with a proven track record of building and maintaining client relationships. You’re self-driven, responsible, easily adaptable to change, and skilled in multitasking and follow-ups. You’re organized and enthusiastic about our company and customers and prepared to represent our mission statement of Real and Lasting Mutual Success. See below for more details on preferred qualifications.

About the Job

This is a full-time, hourly, non-exempt position. You will be working very closely with your loan officer (LO) to support their individual workflow. This means that a strong working relationship with your LO will be essential, but your day-to-day duties may vary.

Roles and Responsibilities

Here are some of the things you may be doing day-to-day in this role:

  • Help manage sales pipeline by building files in the CRM, collecting necessary documents for loan conditions, managing the file flow, and communicating status to customers

  • Ensure current guidelines are met, managed and adhered to while exercising discretion and prudent decision making on behalf of company, clients and LO

  • Assist in resolving client issues in the loan process

  • Understand our underwriting guidelines and manage transactions accordingly, including reviewing files for potential issues.

  • Work directly with customers to build loan packages for underwriting, including obtaining documents and reviewing loan criteria and structure.

  • Help maintain documentation of LO’s deals in the CRM throughout the life of the loan

  • Support loan servicing, which may include contacting clients for past due payments, extensions, and other service-level communications

  • Organize and manage LO’s contacts in the CRM

    Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. The employee in this position must be able to read, write, speak and understand English with exceptional fluency.

Skills and Attributes

  • Minimum 2 years of experience in mortgage or real estate

  • Exceptional written and verbal communication skills

  • Strong interpersonal skills, with the ability to work out complex problems

  • Experience using an advanced CRM as well as the Microsoft Office Suite

  • Able to work in a fast-paced environment and manage conflicting priorities

  • Able to work additional hours when needed and attend weekly meetings during business hours.

Rain City Capital offers a Remote work environment, which means employees perform their duties remotely or in person and will be expected to check email, phone, and text messages throughout the day and respond in a timely fashion consistent with a normal company workday.

Plus, we offer full benefits (medical, dental, vision), 401k, and paid holidays.

To apply, please send your resume and cover letter to careers@raincitycapital.com

Posted 07/17/2024